Facilitation can unlock clarity, connection and collaboration — but it’s not always the right tool. This article helps HR, L&D professionals and leaders decide when to use a facilitator, when to keep it in-house, and when expert support makes all the difference.

Trainer or facilitator? This article explores the difference — and why the most impactful learning happens when we blend structured input with space for reflection, dialogue and real-world application. Ideal for L&D, HR and anyone designing meaningful learning experiences.